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Client Service Coordinator

The opportunity
A dynamic and enthusiastic Client Service Coordinator is needed to become part of a great team at Old Mill. 

With you deadlines are met, standards are kept and communications are flawless. You are looking for your next challenge, and we are ready to welcome you to Old Mill.

This role is busy and varied and as such, it will suit someone who thrives in a dynamic and challenging environment. 

About you
You are extremely organised with the ability to maintain your attention to detail whilst work on moving deadlines, you are open to change with a flexible approach to developing and improving the process.

Supporting the Head of Tax, Senior Tax Advisers and the wider team you are a vital touchpoint for clients ensuring correspondence is timely, accurate and efficient. Establishing a good rapport and high levels of trust with clients, you will contribute to the efficient workflow within the team and therefore ultimately to client service satisfaction.
You will have worked in roles that utilise your exceptional organisation and time management skills which will stand you in good stead with the diary management and meeting organisation element of this position. As committed as us in working paperless, you are confident and competent in your administrative and computer skills and will be using online systems daily, such as Microsoft Teams as well as CRM, accounting software and document filing systems.

About us
We aren’t a corporate firm, but a business made up of fantastic individuals and owned by our members. This gives us the freedom to adopt innovative approaches and do things differently, always guided by what is best for our clients and our employees.
Based in the South West, with 4 offices and over 300 employees, we are committed to nurturing talent, so individuals can hone skills and gain expert knowledge.     
With a diverse portfolio of over 5,000 clients in a range of exciting sectors, there is plenty of opportunity to be challenged and to enhance your learning and development in line with your interests. We believe in empowering individuals, embracing experience and supporting each other. When you join Old Mill you become an important part of something great. 


Your Perks…
From flexible working to a plethora of perks, enjoy genuine work-life balance. We believe that happy employees and happy teams = productivity and success.
Old Mill employees are growing minds, not static functions, we provide funding for professional qualifications and transferable skills training is provided vivaciously.

You’ll get 26 days holiday plus bank holidays, and an extra day off for birthday celebrations. Need a bit extra? Just ask. Up to five extra days are purchasable.
Working with numbers…, of course, you love a bargain – so you’ll enjoy the staff discounts on savings on mobile phones, utilities, clothes and more…

Piqued your interest? 
We would love to talk to you more about the role.  Please contact Emma Coleman, Recruitment Manager for more information and an informal chat on 01935 709444

  • Reference code: CSCTAX Exe
  • Location:
    Leeward House, Fitzroy Road, Exeter Business Park, Exeter EX1 3LJ
Apply now