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Client Service Coordinator


The opportunity

A dynamic and enthusiastic Client Service Coordinator is needed to become part of a great team at Old Mill.

With you deadlines are met, standards are kept and communications are flawless. You are looking for your next challenge, and we are ready to welcome you to Old Mill.

This role is busy, varied and can be demanding, as such it will suit someone who thrives in this type of environment and who is naturally organised. Based in the Wells office you will be supporting the Complex Commercial team.

About you

You are extremely organised with the ability to work on moving deadlines, you are open to change with a flexible approach to developing and improving the process.

Supporting the Advisers and the wider team you are a vital touchpoint for clients ensuring correspondence is timely, accurate and efficient. Establishing a good rapport and high levels of trust with clients, you will contribute to the efficient workflow within the team and therefore ultimately to client service satisfaction.

You likely have experience in a role that utilises your exceptional organisation skills such as a PA or have a client service background. As committed as us in working paperless, you are confident and competent in your computer skills and will be using online systems daily, such as CCH, to maintain online filing and record completion.

About us

Being happy at work boils down to a feeling… When you feel respected, you feel motivated; when you feel trusted, you feel empowered.

Reading between the lines, it’s that shared desire to learn, grow, and collaborate that keeps us all on the same page.

Creativity, commitment, and accountability; these aren’t things to fear. With us, you’ll learn to embrace being open-minded, challenged, passionate, and helpful.

Your Perks…

There are a plethora of perks to enjoy. We believe that happy employees and happy teams = productivity and success.

Old Mill employees are growing minds, not static functions, we provide funding for professional qualifications and transferable skills training is provided vivaciously.

You’ll get 26 days’ holiday plus bank holidays, and an extra day off for birthday celebrations. Need a bit extra? Just ask. Up to five extra days are purchasable.

Working with numbers…, of course, you love a bargain – so you’ll enjoy the staff discounts on savings on mobile phones, utilities, clothes and more…

Piqued your interest?

Click to apply or if you would like to find out more please contact Kirsty Maxwell at kirsty.maxwell@om.uk.

  • Reference code: CSCWellCopComNov21
  • Location:
    Bishopbrook House, Cathedral Avenue, Wells BA5 1FD
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