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Client Service Coordinator


The Opportunity

With you deadlines are met, standards are kept and communications are flawless. You are looking for your next challenge, and we are ready to welcome you to Old Mill.

We are looking for a Client Service Coordinator to join our Commercial Team in Wells, you will be an integral part of our team and a key point of contact for our valued clients, strengthening client relationships and service quality.

This role is busy and varied and as such, it will suit someone who thrives in a dynamic and challenging environment.

About You

You are a vital touchpoint for clients ensuring correspondence is timely, accurate, and efficient. Establishing a good rapport and high levels of trust with clients, you will contribute to the workflow within the team and therefore ultimately to client service satisfaction.

Building a knowledge base of procedures, problems, and resolutions you will be effectively communicating with the team and clients daily to ensure the flow of work, sharing, and assigning responsibilities.

You are extremely organised with the ability to work to moving deadlines, you are proactive in your approach to work, always thinking that one step ahead, and can positively drive actions and outcomes from other team members.

It is likely that you have experience in a Professional Services or Customer Service environment and can confidently demonstrate your strong administrative qualities’. You are confident and competent in your computer skills and will be using online systems daily to maintain online filing and record completion.

About us

At Old Mill, we pride ourselves on being happy at work.  This boils down to a feeling…  When you feel respected, you feel motivated; when you feel trusted, you feel empowered.

Reading between the lines, it’s that shared desire to learn, grow, and collaborate that keeps us all on the same page.

Creativity, commitment, and accountability; these aren’t things to fear. With us, you’ll learn to embrace being open-minded, challenged, passionate, and helpful.

Your Perks…

From flexible working to a plethora of perks, and a genuine work-life balance. We believe that happy employees and happy teams = productivity and success.

You’ll get 25 days’ holiday plus bank holidays, and an extra day off for birthday celebrations. Need a bit extra? Just ask. Up to five extra days are purchasable.

Piqued your interest?

Please click below to apply or contact Kirsty Maxwell at Kirsty.maxwell@om.uk if you would like to know more.

  • Reference code: CSCWells Feb21
  • Location:
    Bishopbrook House, Cathedral Avenue, Wells BA5 1FD
Apply now